Undumb

Support

If something gets in the way of a workout, tell us what you were trying to do and which screen you reached.

Get Undumb for iPhone on the App Store, or continue on the web.

Contact support

For help with Undumb or to share feedback, email hello@figlantern.com.

Account or sign-in trouble

From Undumb, open Settings, then Account. If connecting progress fails, try again. You can also sign out and start with a fresh local profile without deleting the workout history held by your account.

Reminders

Push reminders require notification permission in iPhone Settings. Email reminders require a signed-in account and go only to its verified primary email.

Subscriptions and billing

Deleting your Undumb account does not cancel your subscription. You can manage billing even after deleting your account.

• Manage an Apple subscription
• Manage a web subscription using the email associated with your purchase.
• Request an App Store refund

If web billing recovery is unavailable or you need help finding a purchase, Contact support: hello@figlantern.com. We can help with web cancellations and refunds. Apple controls App Store cancellations and ordinary refunds. Contact us directly about Undumb’s annual money-back guarantee.

Data and privacy

Data controls remain separate from account controls. Open Settings, then Data and privacy, to delete your account and product data. Billing records needed for subscription ownership, provider events, recovery, and financial obligations remain separate. Restoring a subscription does not restore deleted workouts. Read the full privacy policy.